What Is Chargeback Dispute ?

What Is Chargeback Dispute and How Does It Work?

shubham

Last Update 22 de zile în urmă

A chargeback happens when a customer contacts their bank to dispute a charge from your store instead of asking you directly for a refund. The bank removes the funds from your account, and you must submit evidence within a deadline — usually 7 to 21 days — to prove the transaction was valid. If you miss this deadline, you automatically lose, even if you are completely in the right.

Chargeback Dispute monitors your store 24/7 and handles the entire process for you. Here is what it does automatically:

  • Detects every chargeback the moment it is filed
  • Collects all available evidence (tracking, AVS/CVV results, IP address, and more)
  • Generates a professional AI response letter tailored to the dispute reason code
  • Alerts you via email and SMS so you can review before the deadline
  • Submits the evidence to your payment processor on your behalf

You do not need any technical knowledge to use the app. Every step is handled for you.

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