How to Upgrade, Downgrade, or Cancel Your Plan

How to Upgrade

1. Go to Billing in the left sidebar


2. Click the Monthly or Annual toggle to choose billing frequency


3. Click "Start 14-Day Free Trial" or "Get Started" on your chosen plan


4. You will be redirected to Shopify's billing page


5. Click "Approve" to confirm


6. You are redirected back to the app with your new plan active

How to Downgrade or Cancel

1. Go to Billing in the left sidebar


2. Click "View Plans"


3. Select a lower plan and click to change, OR click "Cancel plan"


4. Confirm on the Shopify billing page

Plan changes take effect immediately. If you downgrade, you retain access to higher-tier features until the end of your current billing period.

Billing History
All charges are visible in Shopify's Partner Dashboard under your store's billing section — monthly subscription charges, success fee line items, and pre-dispute alert usage charges.